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This is Service Design Doing

Language EnglishEnglish
Book Paperback
Book This is Service Design Doing Adam Lawrence
Libristo code: 02809213
Publishers O'Reilly Media, January 2018
How can you establish a customer-centric culture in an organization? This is the first comprehensive... Full description
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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.

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About the book

Full name This is Service Design Doing
Author Adam Lawrence, Jakob Schneider, Marc Stinkdorn, Markus Edgar Hormess
Language English
Binding Book - Paperback
Date of issue 2018
Number of pages 500
EAN 9781491927182
ISBN 9781491927182
Libristo code 02809213
Publishers O'Reilly Media
Weight 860
Dimensions 187 x 233 x 24

Categories

Computing & Information Technology > Computer science > Human–computer interaction > User interface design & usability
Reference, Information & Interdisciplinary subjects > Encyclopaedias & reference works > Reference works
Computing & Information Technology > Computer programming / software engineering > Web programming
The Arts > Industrial / commercial art & design
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