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Summary: E-Service

Language EnglishEnglish
E-book Adobe ePub DRM
E-book Summary: E-Service BusinessNews Publishing
Libristo code: 40979503
Publishers Business Book Summaries, February 2013
The must-read summary of Ron Zemke and Tom Connellan's book: "e;E-Service: 24 Ways to Keep Your... Full description
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4 106 Ft
In stock Immediate digital delivery

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The must-read summary of Ron Zemke and Tom Connellan's book: "e;E-Service: 24 Ways to Keep Your Customers - When the Competition is Just a Click Away"e;.This complete summary of the ideas from Ron Zemke and Tom Connellan's book "e;E-Service"e; shows how the key to success doesn't lie in attracting visitors, but in creating highly satisfied customers who will do business with you again and again. According to Ron Zemke and Tom Connellan, the only thing you need to do to achieve this is apply the correct principles and customer service concepts. In their book, the authors offer easy-to-follow guidance on how to keep your business thriving online and stop customers from clicking over to competitors.Added-value of this summary:* Save time* Understand key concepts* Expand your business knowledgeTo learn more, read "e;E-Service"e; and discover the key to standing out from the internet crowd.

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About the book

Full name Summary: E-Service
Author BusinessNews Publishing
Language English
Binding E-book - Adobe ePub DRM
Date of issue 2013
EAN 9782806242501
Libristo code 40979503
Publishers Business Book Summaries

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
Economics, Finance, Business & Management > Business & Management > Business strategy
Economics, Finance, Business & Management > Business & Management > E-commerce: business aspects
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