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Service Design
Mit der Quadromo-Methode von der Idee zum Konzept
Language
German
German
Book
Paperback
Dieses Buch führt in den Bereich der Dienstleistungsinnovation ein und stellt mit der Quadromo-Metho...
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Libristo code: 09262812
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Dieses Buch führt in den Bereich der Dienstleistungsinnovation ein und stellt mit der Quadromo-Methode einen praxistauglichen Ansatz für das Service Design vor. Zahlreiche Anwendungsbeispiele aus der betrieblichen Praxis zeigen, wie sich Prozessgestaltung und Geschäftsmodellinnovation ergänzen und verbinden lassen. Checklisten und Umsetzungstipps unterstützen die erfolgreiche Realisierung von Dienstleistungsinnovationen mit der Quadromo-Methode im Unternehmen.
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About the book
Full name
Service Design
Author
Jörg Becker, Björn Niehaves, Jens Pöppelbuß, Kevin Ortbach, Ralf Plattfaut, Matthias Voigt, Andrea Malsbender
Language
German
German
Binding
Book - Paperback
Date of issue
2015
Number of pages
116
EAN
9783662465806
ISBN
3662465809
Libristo code
09262812
Weight
163
Dimensions
148 x 210 x 7
Categories
Economics, Finance, Business & Management
>
Business & Management
>
Management & management techniques
>
Management of specific areas
>
Production & quality control management
Economics, Finance, Business & Management
>
Business & Management
>
Management & management techniques
>
Management of specific areas
>
Research & development management
Economics, Finance, Business & Management
>
Industry & industrial studies
>
Retail & wholesale industries
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