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Process Mastering

How to Establish and Document the Best Known Way to Do a Job

Language EnglishEnglish
Book Paperback
Book Process Mastering Paul Harsin
Libristo code: 06715632
Publishers Productivity Press, January 1998
The benefits include: cost reduction; increased productivity; improved safety; higher morale; and th... Full description
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The benefits include: cost reduction; increased productivity; improved safety; higher morale; and the ability to meet the changing expectations of your customers.

Step-by-step, the authors guide you through the creation and implementation of a process master. You will learn:

  • Identify and gain control of your organization's key processes.
  • Get the right people involved.
  • Establish boundaries and measures.
  • Use the process master to support ISO and HACCP compliance

Process Mastering contains two fully completed sample Process Masters as well as numerous improvement examples. An appendix provides blank Process Master forms and shows you how to use a Deployment Flow Chart.

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About the book

Full name Process Mastering
Author Paul Harsin
Language English
Binding Book - Paperback
Date of issue 1998
Number of pages 168
EAN 9780527763442
ISBN 9780527763442
Libristo code 06715632
Publishers Productivity Press
Weight 262
Dimensions 152 x 230 x 10

Categories

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Production & quality control management
Economics, Finance, Business & Management > Business & Management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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