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Managing Customer Service

Language EnglishEnglish
Book Paperback
Book Managing Customer Service Institute of Leadership & Management
Libristo code: 04397076
Publishers Taylor & Francis Ltd, April 2007
Contains a set of workbooks to accompany the flexible learning programme specifically designed and d... Full description
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22 652 Ft
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Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. This series consists of books whose learning content is closely aligned to the Level 3 S/NVQ in Management.

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About the book

Full name Managing Customer Service
Author Institute of Leadership & Management
Language English
Binding Book - Paperback
Date of issue 2007
Number of pages 106
EAN 9780080464190
ISBN 008046419X
Libristo code 04397076
Publishers Taylor & Francis Ltd
Weight 200
Dimensions 211 x 294 x 7

Categories

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Personnel & human resources management
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