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Making Customers Matter

Language EnglishEnglish
Book Paperback
Book Making Customers Matter Fifty Lessons
Libristo code: 04218753
Publishers Harvard Business Review Press, May 2010
Learn how the most accomplished leaders from around the globe have tackled their toughest challenges... Full description
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Learn how the most accomplished leaders from around the globe have tackled their toughest challenges with Lessons Learned. Concise and engaging, each volume in this book series offers fourteen insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they've faced. The Lessons Learned series also offers all of the lessons in their original video format, free bonus videos, and other exclusive features online. A crucial resource for today's busy executive, Lessons Learned gives you instant access to the wisdom and expertise of the world's most talented leaders. FEATURING INTERVIEWS WITH: William Johnson, H.J. Heinz CompanyPaul Skinner, Shell Oil Products CompanyWilliam Lamar, Jr., McDonald's USAJeb Dasteel, OracleAnd other top business leaders

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About the book

Full name Making Customers Matter
Author Fifty Lessons
Language English
Binding Book - Paperback
Date of issue 2010
Number of pages 112
EAN 9781422139882
ISBN 1422139883
Libristo code 04218753
Publishers Harvard Business Review Press
Weight 104
Dimensions 110 x 181 x 8

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
Economics, Finance, Business & Management > Business & Management > Management & management techniques
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