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Loyalty Rules

How Today's Leaders Build Lasting Relationships

Language EnglishEnglish
Book Hardback
Book Loyalty Rules Frederick F. Reichheld
Libristo code: 06465112
Publishers Harvard Business Review Press, September 2001
Uses stories from a range of top companies to illustrate why building loyalty is more important than...
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Uses stories from a range of top companies to illustrate why building loyalty is more important than ever - and how to do it.

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About the book

Full name Loyalty Rules
Author Frederick F. Reichheld
Language English
Binding Book - Hardback
Date of issue 2001
Number of pages 213
EAN 9781578512058
ISBN 9781578512058
Libristo code 06465112
Publishers Harvard Business Review Press
Weight 538
Dimensions 165 x 241 x 29

Categories

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Personnel & human resources management
Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management: leadership & motivation
Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
Economics, Finance, Business & Management > Business & Management > Entrepreneurship
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