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ITIL(R) Foundation Essentials ITIL 4 Edition

The ultimate revision guide

Language EnglishEnglish
Book Paperback
Book ITIL(R) Foundation Essentials ITIL 4 Edition Claire Agutter
Libristo code: 28697361
Publishers IT Governance Publishing, April 2020
ITIL® 4 is the latest evolution of the leading best-practice framework for ITSM (IT service manageme... Full description
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ITIL® 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.

ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. 

Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:


This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including:


Start preparing for your ITIL Foundation exam - order your copy today.

ITIL® is a registered trade mark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

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About the book

Full name ITIL(R) Foundation Essentials ITIL 4 Edition
Author Claire Agutter
Language English
Binding Book - Paperback
Date of issue 2020
Number of pages 90
EAN 9781787782136
ISBN 1787782131
Libristo code 28697361
Publishers IT Governance Publishing
Weight 108
Dimensions 198 x 127 x 9

Categories

Economics, Finance, Business & Management > Industry & industrial studies > Media, entertainment, information & communication industries > Information technology industries
Economics, Finance, Business & Management > Business & Management > Corporate governance: role & responsibilities of boards & directors
Computing & Information Technology > Information technology: general issues
Computing & Information Technology > Computer science
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