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ITIL(R) 4 Specialist - Create, Deliver & Support (CDS) Courseware

Language EnglishEnglish
Book Paperback
Book ITIL(R) 4 Specialist - Create, Deliver & Support (CDS) Courseware Van Haren Publishing
Libristo code: 33345964
Publishers Van Haren Publishing, February 2020
''This module covers the ''core'' service management activities and expands the current scope of ITI... Full description
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''This module covers the ''core'' service management activities and expands the current scope of ITIL to include the ''creation'' of services. It focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.

“Create, Deliver and Support” module provides IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.

ITIL 4 Specialist Create, Deliver and Support is aimed at individuals who are continuing their journey in service management, ITSM managers and ITSM practitioners managing the operation of IT-enabled and digital products and services, and those responsible for their end-to-end delivery, as well as holders of existing ITIL qualifications who wish to update and develop their knowledge further.

Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material. All modules have ITIL 4 Foundation as a pre-requisite.

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About the book

Full name ITIL(R) 4 Specialist - Create, Deliver & Support (CDS) Courseware
Author Van Haren Publishing
Language English
Binding Book - Paperback
Date of issue 2020
Number of pages 330
EAN 9789401806145
ISBN 9401806144
Libristo code 33345964
Publishers Van Haren Publishing
Weight 660
Dimensions 297 x 210 x 24

Categories

Economics, Finance, Business & Management > Economics
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