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Delivering Profitable Value

Language EnglishEnglish
Book Paperback
Book Delivering Profitable Value Michael J. Lanning
Libristo code: 04901190
Publishers Perseus Books, January 2000
Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and a... Full description
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Not another empty call for 'obeying the customer, ' this book offers a comprehensive framework and approach by which the entire organization can learn to discover the end-result experiences that customers truly value, and then reinvent the business based on those discoveries.--Stephen A. Furbacher, President, Dynegy Midstream Services, LLP.

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About the book

Full name Delivering Profitable Value
Author Michael J. Lanning
Language English
Binding Book - Paperback
Date of issue 2000
Number of pages 336
EAN 9780738201627
ISBN 0738201626
Libristo code 04901190
Publishers Perseus Books
Weight 500
Dimensions 153 x 229 x 22

Categories

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Research & development management
Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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