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Dealing with Difficult Customers

How to Turn Demanding, Dissatisfied, and Disagreeable Clients into Your Best Customers

Language EnglishEnglish
Book Paperback
Book Dealing with Difficult Customers Noah Fleming
Libristo code: 16366522
Publishers Career Press, November 2017
Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But gi... Full description
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Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts

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About the book

Full name Dealing with Difficult Customers
Author Noah Fleming, Shawn Veltman
Language English
Binding Book - Paperback
Date of issue 2017
Number of pages 240
EAN 9781632651174
ISBN 1632651173
Libristo code 16366522
Publishers Career Press
Weight 274
Dimensions 133 x 210 x 17

Categories

Economics, Finance, Business & Management > Business & Management > Sales & marketing > Customer services
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