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Customer Service

Name: Customer Service
Brand: Bloomsbury Publishing
SKU: 04600409
Price: 40685 HUF
Availability: InStock
Author: Andrew Sturdy
ISBN: 9780333946077

Andrew Sturdy

Irena Grugulis

Hugh Willmott

Language

English

Book Paperback

Libristo code: 04600409

Publishers Bloomsbury Publishing, March 2001

Customer services is at the centre of many recent changes in work and organizations and is often cel... Full description

Libristo code: 04600409

279 b

40 685 Ft

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Customer services is at the centre of many recent changes in work and organizations and is often celebrated as being of benefit to all. This book explores the real nature of customer service from different critical perspectives drawing on a wide range of sectors internationally. A provocative and insightful work aimed at students of organizations and management as well as thoughtful practitioners.