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Upgrading Packaged Software

Name: Upgrading Packaged Software
Brand: LAP Lambert Academic Publishing
SKU: 06985365
Price: 20966 HUF
Availability: InStock
Author: Huoy Min Khoo
ISBN: 9783838323763

Decisions, Coping Strategies, and Impacts

Huoy Min Khoo

Language

English

Book Paperback

Libristo code: 06985365

Publishers LAP Lambert Academic Publishing, November 2008

Packaged software is widely adopted and has become an integral part of most organizations IT portfo... Full description

Libristo code: 06985365

139 b

20 966 Ft

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Packaged software is widely adopted and has become an integral part of most organizations IT portfolios. Once packaged software is adopted, upgrades to subsequent versions appear to be inevitable. To date, research on packaged software upgrade has not received the attention that it warrants. To explore this understudied yet important area, three research questions were proposed: (1) What influences the decision to upgrade packaged software? (2) How do stakeholders cope with software upgrade? (3) How does a packaged software upgrade affect stakeholders? Two cases were conducted at a Fortune 500 company located in the Southeastern region of United States. A theoretical model with six components was induced from the study; the components are decision, motivating forces, contingency forces, planned strategies, corrective actions, and impacts. The findings in this book should benefit anyone who is interested in understanding decisions, impacts, and coping strategies of packaged software upgrades.