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Free shipping on orders over 19,990 Ft via Packeta, Fox Post Box, and DPD Collection Point
Up- Und Cross-Selling
Mehr Profit Mit Zusatzverkaufen Im Kundenservice
Language
German
German
Book
Paperback
Der Zusatzverkauf im Kundenservice hat in den letzten Jahren an Bedeutung gewonnen. Die Autorin, Exp...
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Libristo code: 03621200
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Der Zusatzverkauf im Kundenservice hat in den letzten Jahren an Bedeutung gewonnen. Die Autorin, Expertin für Kundenkommunikation und Telefontraining, beleuchtet, wie man Up- und Cross-Selling im Unternehmen implementiert, Mitarbeiter optimal qualifiziert und ein verkaufsaktives Call-Center als Profitcenter organisiert. Das Buch vermittelt die wesentlichen Grundlagen für erfolgreiches Cross- und Up-Selling und stellt praktische Umsetzungsbeispiele dar.
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About the book
Full name
Up- Und Cross-Selling
Language
German
German
Binding
Book - Paperback
Date of issue
2008
Number of pages
152
EAN
9783834907868
ISBN
3834907863
Libristo code
03621200
Publishers
Gabler
Weight
209
Dimensions
140 x 216 x 9
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