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Total Quality Management in Information Services
Language
English
English
Book
Hardback
Frontmatter -- The author -- Introduction to the series -- Contents -- Foreword -- Introduction: 'To...
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Libristo code: 09103056
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287 b
287 b
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Frontmatter -- The author -- Introduction to the series -- Contents -- Foreword -- Introduction: 'Total quality management means quality service' -- Part 1 Quality and Information Services -- Part 2 TQM - the Critical Components for Information Services -- Part 3 Bringing quality management to information services -- Selected bibliography -- Appendix: The George Westinghouse Total Quality Achievement Award Evaluation Criteria -- Index
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About the book
Full name
Total Quality Management in Information Services
Author
Guy St. Clair
Language
English
English
Binding
Book - Hardback
Date of issue
1997
Number of pages
286
EAN
9783598243684
ISBN
3598243685
Libristo code
09103056
Publishers
De Gruyter
Weight
552
Dimensions
155 x 230 x 20
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