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Service Enterprise
Language
English
English
Book
Paperback
This book proposes an alternative approach to the concepts of technology and the servicelization of...
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Libristo code: 06825969
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This book proposes an alternative approach to the concepts of technology and the servicelization of labor in complex organizational contexts. In contradiction to the models which question the industrialization processes, theoretical paradigms are presented which highlight integration in the analyses of new concepts of work, such as co- production, the supremacy of the client/user, the evaluation of organizational performances and competence logic. A model of the service enterprise is also presented with its alternative configurations in a proposal for empirical application.
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About the book
Full name
Service Enterprise
Author
Paulo Almeida
Language
English
English
Binding
Book - Paperback
Date of issue
2009
Number of pages
106
EAN
9783639177022
ISBN
3639177029
Libristo code
06825969
Publishers
VDM Verlag
Weight
168
Dimensions
152 x 229 x 6
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