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The main aim of this book is to familiarize those who havenever heard of IOSA with its basic idea and effects and to give aconcise analysis of the IOSA Programme for those who are directlyaffected. The book describes the most relevant aviationorganisations and clarifies their impact on aviation business withthe aim to give an inexperienced reader a short summary and evenreference to understand the dependencies. Furthermore it presentsan overview of the development of quality systems with specialemphasis on quality assurance in airline operations. Thisfacilitates the understanding of the basic idea of quality and thespecialities in airline business to be able to comprehend theprimary purpose and philosophy of IOSA. The core chapter of thisbook analyzes IOSA itself. Picking up the ideas of basic qualitymanagement and using the clarified connections of the internationalaviation organisations the history and objectives of the programmeare discussed in detail. The airline specific informationconcerning certification procedures and economic impact of IOSA -including a description of the advantages ofinter-airline-co-operations - closes the main part of thebook.
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