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Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work

Language EnglishEnglish
Book Paperback
Book Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work Flagg
Libristo code: 04012539
Publishers McGraw-Hill Education - Europe, November 2009
The essential guide for managers andprofessionals dealing with difficultworkplace conversationsSurvi... Full description
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The essential guide for managers andprofessionals dealing with difficultworkplace conversationsSurviving Dreaded Conversations gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it'sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises,and easy-to-memorize scripts for effective preparation,Surviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.

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About the book

Full name Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Work
Author Flagg
Language English
Binding Book - Paperback
Date of issue 2009
Number of pages 224
EAN 9780071630252
ISBN 0071630252
Libristo code 04012539
Publishers McGraw-Hill Education - Europe
Weight 298
Dimensions 216 x 139 x 15

Categories

Economics, Finance, Business & Management > Business & Management > Office & workplace > Working patterns & practices
Economics, Finance, Business & Management > Business & Management > Management & management techniques
Economics, Finance, Business & Management > Business & Management > Business communication & presentation
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