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Servicing ITSM
A Handbook of Service Descriptions for it Service Managers and A Means for Building Them
Language
English
English
Book
Paperback
What services does the IT organization really deliver? Rather than discuss the theory around what a...
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Libristo code: 08718903
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What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you the actual IT service descriptions for running, operating, and managing an entire IT infrastruc
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About the book
Full name
Servicing ITSM
Author
Randy A. Steinberg
Language
English
English
Binding
Book - Paperback
Date of issue
2013
Number of pages
288
EAN
9781490719566
ISBN
9781490719566
Libristo code
08718903
Publishers
Trafford Publishing
Weight
420
Dimensions
153 x 231 x 19
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