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Service Externalisierung

Ein Wettbewerbsstrategisches Konzept Im Management It-Basierter Dienstleistungen

Language GermanGerman
Book Paperback
Book Service Externalisierung Carolin Löffler
Libristo code: 01783810
Publishers Springer Fachmedien Wiesbaden, May 2011
Bisher sind nur Einzelfälle erfolgreicher Service-Externalisierungen bekannt. Dies beruht darauf, da... Full description
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Bisher sind nur Einzelfälle erfolgreicher Service-Externalisierungen bekannt. Dies beruht darauf, dass viele Unternehmen nicht wissen, wie sie eine Service-Externalisierung ganzheitlich angehen sollen. So findet die Wiederverwendung und Weiterentwicklung interner Dienstleistungen nur zufällig oder auf Anstoß von außen statt. Carolin Löffler präsentiert mit ihrem Konzept der Service-Externalisierung einen neuen strategischen Ansatz im Dienstleistungsmanagement. Es zielt auf die Steigerung der Produktivität und die Senkung der Kosten im Unternehmen ab sowie auf die Entwicklung §produktbegleitender Dienstleistungen, sogenannter Value Added Services.

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About the book

Full name Service Externalisierung
Author Carolin Löffler
Language German
Binding Book - Paperback
Date of issue 2011
Number of pages 236
EAN 9783834929631
ISBN 3834929638
Libristo code 01783810
Publishers Springer Fachmedien Wiesbaden
Weight 308
Dimensions 148 x 210 x 14

Categories

Economics, Finance, Business & Management > Business & Management > Business mathematics & systems
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