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Problem Driven Management

Achieving Improvement in Operations through Knowledge Management

Language EnglishEnglish
Book Paperback
Book Problem Driven Management Beatriz Munoz-Seca
Libristo code: 12045810
Publishers Palgrave Macmillan, January 2004
Improving service and profits should be the constant aim of the operation side of any company. Beatr... Full description
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Improving service and profits should be the constant aim of the operation side of any company. Beatriz Muńoz-Seca and Josep Riverola uncover the role of knowledge and problem solving as the cornerstones of the improvement process. They present the logic of the situation and show practical ways to implement the approach. Managing the knowledge process and involving the whole company in problem solving are the keys to success. Also the book presents and develops the concept of Problem Driven Management (PDM) as a new approach to Operations.

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About the book

Full name Problem Driven Management
Author Beatriz Munoz-Seca, Josep Riverola
Language English
Binding Book - Paperback
Date of issue 2004
Number of pages 383
EAN 9781349520763
Libristo code 12045810
Publishers Palgrave Macmillan
Weight 617
Dimensions 155 x 235 x 21

Categories

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Knowledge management
Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas
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