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Managing with Total Quality Management

Name: Managing with Total Quality Management
Brand: Bloomsbury Publishing
SKU: 04596228
Price: 13239 HUF
Availability: InStock
Author: Adrian Wilkinson
ISBN: 9780333620076

Language

English

Book Paperback

Libristo code: 04596228

Publishers Bloomsbury Publishing, January 1998

The authors relate Total Quality Management (TQM) to the broader organization and environment in the... Full description

Libristo code: 04596228

88 b

13 239 Ft

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The authors relate Total Quality Management (TQM) to the broader organization and environment in the context in which TQM is located, bringing in consideration of organizational culture and structure, of employee relations and the balance of power between management and employees. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of "who gains what" from TQM.