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Managing Customer Value

Name: Managing Customer Value
Brand: Simon & Schuster
SKU: 08603046
Price: 8500 HUF
Availability: InStock
Author: Bradley Gale
ISBN: 9781451612929

Creating Quality and Service That Customers Can Se

Bradley Gale

Language

English

Book Paperback

Libristo code: 08603046

Publishers Simon & Schuster, July 2010

Even today with quality improvement the battle cry of American industry, the quality programs in mos... Full description

Libristo code: 08603046

58 b

8 500 Ft

In stock at our supplier Shipping in 9-15 days

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Even today with quality improvement the battle cry of American industry, the quality programs in most companies are limited to "conformance to technical standards," according to quality expert Bradley Gale. While some have ventured a step farther to measur