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Managing Customer Expectations

Customer Service, Sales & Productivity Mastery Series Book 2

Language EnglishEnglish
Book Paperback
Book Managing Customer Expectations Cheryl Law
Libristo code: 53903807
Publishers Independently published, September 2026
Great service begins with clear expectations-and delivers lasting impact. This book shows you how to... Full description
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Great service begins with clear expectations-and delivers lasting impact. This book shows you how to align what customers expect with what you deliver, every single time.
Learn practical strategies to communicate clearly, set realistic expectations, and manage them with confidence and care. Whether you're handling a simple request or a complex commitment, this book helps you turn expectations into opportunities to build trust and loyalty.

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About the book

Full name Managing Customer Expectations
Author Cheryl Law
Language English
Binding Book - Paperback
Date of issue 2026
Number of pages 158
EAN 9798174076150
Libristo code 53903807
Weight 222
Dimensions 152 x 229 x 9
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