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Loyalty Effect

Language EnglishEnglish
Book Paperback
Book Loyalty Effect Frederick Reich
Libristo code: 04233109
Publishers Harvard Business Review Press, August 2001
The business world seems to have given up on loyalty: many major corporations now lose - and have to... Full description
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The business world seems to have given up on loyalty: many major corporations now lose - and have to replace - half their customers in five years, half their employees in four, and half their investors in less than one. This work shows why companies that ignore these defections face a dismal future of low growth, and shortened life expectancy.

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About the book

Full name Loyalty Effect
Author Frederick Reich
Language English
Binding Book - Paperback
Date of issue 2001
Number of pages 352
EAN 9781578516872
ISBN 1578516870
Libristo code 04233109
Publishers Harvard Business Review Press
Weight 450
Dimensions 156 x 232 x 24

Categories

Economics, Finance, Business & Management > Business & Management > Management & management techniques > Management of specific areas > Personnel & human resources management
Economics, Finance, Business & Management > Business & Management > Business strategy
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