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Free shipping on orders over 19,990 Ft via Packeta, Fox Post Box, and DPD Collection Point
Language
German
German
Book
Paperback
Kundenservice ist heute ein äußerst wichtiges Marketing-Tool, so sind z.B. Call-Center oder Kundenko...
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Libristo code: 09490554
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Kundenservice ist heute ein äußerst wichtiges Marketing-Tool, so sind z.B. Call-Center oder Kundenkommunikation über E-Mail mittlerweile ein fester Bestandteil im CRM-Mix vieler Unternehmen. (1) Obwohl Hotlines in zunehmendem Maße das Image eines Unternehmens beim Kunden prägen, gibt es bis heute noch keine Untersuchungen, die einen potenziellen oder tatsächlichen Schaden erfassen, den möglicherweise ein unzureichender Kundenservice verursacht hat. (2) Guter Kundenservice wird in Zukunft den Wettbewerb maßgeblich mitentscheiden. (3)
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About the book
Full name
Kundenservice
Author
E Krug
Language
German
German
Binding
Book - Paperback
Date of issue
2015
Number of pages
18
EAN
9783737936101
ISBN
3737936102
Libristo code
09490554
Publishers
Gbi-Genios Verlag
Weight
50
Dimensions
178 x 254 x 2
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