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IT Governance

Language EnglishEnglish
Book Paperback
Book IT Governance Charles Borura
Libristo code: 16047926
Publishers LAP Lambert Academic Publishing, November 2016
The study results which constitute this book was aimed at determining the effect of ITSM practices o... Full description
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The study results which constitute this book was aimed at determining the effect of ITSM practices on IT service delivery in Kenyan state corporations. This was trigered by the concern from educators and industry practitioners on the effect of ITSM practices on IT service delivery. The findings show a statistically significant relationship between disaggregated and aggregated ITSM practices and IT service delivery. The study also established that the combined ITSM practices, enablers, integration strategies have high effect on IT service delivery than the individual variables. The concluding recommendation include up-scaling ITSM practices in state corporations for optimal effect on IT service delivery.

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About the book

Full name IT Governance
Author Charles Borura, James Muranga Njihia, Agnes Wausi
Language English
Binding Book - Paperback
Date of issue 2017
Number of pages 148
EAN 9783330023048
Libristo code 16047926
Publishers LAP Lambert Academic Publishing
Weight 238
Dimensions 150 x 220 x 9

Categories

Computing & Information Technology > Information technology: general issues
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