Free shipping on orders over 19,990 Ft via Packeta, Fox Post Box, and DPD Collection Point
Become part of a community of book lovers from all over the world and get access to a whole bunch of benefits.
Create an account for free
Free delivery for purchases over 19 990 Ft
DPD point 990 Ft
DPD courier 1 190 Ft
GLS point 1 190 Ft
Hungarian Post 1 795 Ft
Hungarian Post 1 690 Ft
Hungarian Post 1 690 Ft
FoxPost 1 190 Ft
Packeta point 1 190 Ft
GLS courier 1 690 Ft
Contact
How to shop
Help
Delivery
DPD point 990 Ft
DPD courier 1 190 Ft
GLS point 1 190 Ft
Hungarian Post 1 795 Ft
Hungarian Post 1 690 Ft
Hungarian Post 1 690 Ft
FoxPost 1 190 Ft
Packeta point 1 190 Ft
GLS courier 1 690 Ft
Free delivery for purchases over 19 990 Ft
Shopping guide
We’re here for you!
+36 9 6998 040
My account
▸
Empty :-(
0
Free shipping on orders over 19,990 Ft via Packeta, Fox Post Box, and DPD Collection Point
Friction/Reward
Language
English
English
Book
Paperback
Your customer journeys will almost certainly include unnecessary friction; those things that make it...
Full description
Libristo code: 21331158
?
47 b
47 b
6 816
Ft
In stock at our supplier
Shipping in 3-5 days
Up to 30 days for returns
Customers also purchased
/
Paperback
9 955
Ft
/
Paperback
5 679
Ft
Your customer journeys will almost certainly include unnecessary friction; those things that make it harder than it should be for a customer to engage with you. The most powerfully successful modern customer experiences are those where the retailer, business vendor or service provider understands the relationship between friction, reward and competing alternatives.
Friction/Reward is your key to unlocking this new and vital approach to winning and retaining customers.
Actress
&
Polyglot
EWA KASP
for
Play video
Libristo has the largest selection of foreign-language books. That’s why I buy my books there.
About the book
Full name
Friction/Reward
Author
Richard Hammond
Language
English
English
Binding
Book - Paperback
Date of issue
2019
Number of pages
216
EAN
9781292234946
ISBN
1292234946
Libristo code
21331158
Publishers
PEARSON Education Limited
Weight
334
Dimensions
155 x 235 x 10
Give this book today
It's easy
1 Add to cart and choose Deliver as present at the checkout 2 We'll send you a voucher 3 The book will arrive at the recipient's addressYou might also be interested in
/
Hardback
38 181
Ft
/
Paperback
7 562
Ft
