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Effective Communication

Name: Effective Communication
Brand: Jessica Kingsley Publishers
SKU: 04258145
Price: 11324 HUF
Availability: InStock
Author: Suzan Collins
ISBN: 9781843109273

Suzan Collins

Language

English

Book Paperback

Libristo code: 04258145

Publishers Jessica Kingsley Publishers, March 2009

Social care workers in residential or domiciliary settings need to be able to communicate effectivel... Full description

Libristo code: 04258145

78 b

11 324 Ft

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Social care workers in residential or domiciliary settings need to be able to communicate effectively in order to carry out their work.Supporting people with a variety of challenges including hearing loss, impaired speech, visual impairment, dementia and physical and learning disabilities requires a range of communication skills, such as listening, sign language, writing notes, and using body language, touch and stimulation. This workbook will provide workers with the ability to enable adults with limited or no verbal communication skills to express their views."Effective Communication" includes practical guidance on using communication tools, such as computers, staff photo rota boards and pictorial menu boards, and use of photographs as visual reminders. The workbook meets the requirements of care standards and also refers to the importance of recording and reporting, and dealing with sensitive and complex issues, such as breaking the news of a family bereavement, or communicating with a person who has been abused.Designed to meet the requirements of Health and Social Care (Adults) NVQ Level 3, Unit 31, this workbook is also a valuable source of guidance for any social care worker wanting to improve communication with adults.