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Customer Care and Client Relationship Management

Language EnglishEnglish
Book Paperback
Book Customer Care and Client Relationship Management Annabella Oroma Asedri
Libristo code: 41447526
Publishers LAP LAMBERT Academic Publishing, August 2022
In the world of business, no organisation can exist without customers. The customer is the one that... Full description
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24 648 Ft
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In the world of business, no organisation can exist without customers. The customer is the one that sustains businesses by paying organisations for products and services. It is therefore important for organisations to establish good relationships with the customers/clients. Establishing such relations is not easy. Organisations need to commit the necessary resources and funds to ensure that customer relationship management (CRM) initiatives work. This book will provide insight to both students and practioners on how to acquire, sustain, grow and retain loyal customers.

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About the book

Full name Customer Care and Client Relationship Management
Language English
Binding Book - Paperback
Date of issue 2022
Number of pages 144
EAN 9786205495940
ISBN 6205495945
Libristo code 41447526
Weight 233
Dimensions 150 x 220 x 9
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