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Call Center Savvy

Name: Call Center Savvy
Brand: Taylor & Francis Ltd
SKU: 06674001
Price: 18003 HUF
Availability: InStock
Author: Keith Dawson
ISBN: 9781578200504

Keith Dawson

Language

English

Book Paperback

Libristo code: 06674001

Publishers Taylor & Francis Ltd, January 1999

States that call centers are not just places where calls arrive, but a strategic business asset, the... Full description

Libristo code: 06674001

119 b

18 003 Ft

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States that call centers are not just places where calls arrive, but a strategic business asset, the core of your business' customer relationship strategy. This book offers an exploration of how the call center works, how it fits into the big picture, what the future holds, and how new technologies affect operations.