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Free shipping on orders over 19,990 Ft via Packeta, Fox Post Box, and DPD Collection Point
Language
Danish
Danish
Book
Paperback
Tilfredse kunder er godt. Men det er ikke godt nok!
At gĺ fra kundetilfredshed til kundeloyalitet...
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Libristo code: 02843387
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Tilfredse kunder er godt. Men det er ikke godt nok! At gĺ fra kundetilfredshed til kundeloyalitet krćver en dyb indsigt i loyalitetens mekanismer og et fornyet syn pĺ kundeservice. Gennem vekselvirkning mellem teoretiske overvejelser og konkrete case stories fĺr du et unikt indblik i det kundesyn, der har bragt verdens fřrende virksomheder til tops. Lćs bogen fřr din konkurrent, og bliv den virksomhed, som kunderne elsker at anbefale.
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About the book
Full name
Anbefalet
Author
J Christian Andersen
Language
Danish
Danish
Binding
Book - Paperback
Date of issue
2015
Number of pages
126
EAN
9788771703764
ISBN
8771703764
Libristo code
02843387
Publishers
Books on Demand
Weight
132
Dimensions
127 x 203 x 9
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