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Raving Fans
A Revolutionary Approach to Customer Service
Language
English
English
Audio
Audio CD
Written in the parable style of "The One Minute Manager" by its co-author, "Raving Fans" uses a bril...
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Libristo code: 11015711
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Written in the parable style of "The One Minute Manager" by its co-author, "Raving Fans" uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make stunning customer service a constant feature--not just another program of the month. Abridged. 2 CDs.
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About the book
Full name
Raving Fans
Language
English
English
Binding
Audio - Audio CD
Date of issue
2004
EAN
9780739309537
ISBN
0739309536
Libristo code
11015711
Publishers
Random House
Weight
113
Dimensions
121 x 140 x 13
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